Training Seminars

Compliance Training

Comprehensive annual training requirements to maintain Reportable Conduct Scheme compliance.

State & Territory Requirements

Queensland

QLD

Child Safe Standards Induction

All new staff, volunteers and contractors before commencing child-related workOn induction (once), prior to any unsupervised contact

Foundational induction covering the organisation’s child-safe policy, code of conduct, professional boundaries, and how to raise a concern. Completion must be recorded against each worker.

Reportable Conduct & Threshold Recognition

All staff and volunteers; intensive for managers and the entity headAnnual refresher

Teaches the difference between a performance/HR matter and reportable conduct (sexual offences/misconduct, physical violence, significant emotional or psychological harm, and significant neglect of a child), and the legal duty to notify the regulator.

Mandatory Reporting & Identifying Harm

All workers in child-related rolesAnnual refresher

Recognising indicators of abuse and neglect and the separate obligation to report risk of significant harm to child protection or police, which runs alongside (not instead of) reportable conduct notification.

Code of Conduct & Professional Boundaries

All staff, volunteers and contractorsAnnual acknowledgement and refresher

Re-affirms acceptable and prohibited behaviours, online/communication boundaries, gift and physical-contact rules, and the consequences of breaches.

Cultural Safety & Inclusion

All staff and volunteersAnnual

Culturally safe practice for Aboriginal and Torres Strait Islander children, children with disability, and children from culturally and linguistically diverse backgrounds, aligned to the National Principles for Child Safe Organisations.

Respect at Work

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on preventing and responding to workplace sexual harassment and discrimination, and meeting the positive duty under the Sex Discrimination Act 1984 (Cth) introduced by the Respect@Work reforms.

Psychological Safety at Work

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on building a psychologically safe workplace and identifying and managing psychosocial hazards in line with WHS psychosocial regulations and codes of practice.

Psychosocial Hazards in the Workplace

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on identifying, assessing and controlling psychosocial hazards at work in line with the model WHS Regulations and the Managing psychosocial hazards at work Code of Practice.

Child Safe Standards Readiness (10 Standards)

Leadership, safeguarding leads, board/governanceAnnual, with implementation milestones before 1 July 2026

Mapping each of the 10 Child Safe Standards and the Universal Principle to organisational policy, practice and evidence ahead of commencement.

Entity Head Notification Duties

Heads of entity and delegated decision-makersAnnual

Specific training on the 3-business-day notification clock, interim reporting at 30 business days, and personal liability (fines up to $17,000) for failure to notify or report.

Whistleblowing & Public Interest Disclosure

All staff, managers and board; designated eligible recipients and whistleblower protection officersAnnual

Handling protected disclosures under the Public Interest Disclosure Act 2010 (Qld) for the public sector, including confidentiality, protection from detriment and reprisal, and the role of eligible recipients. It also covers the Commonwealth whistleblower protections in Part 9.4AAA of the Corporations Act 2001 (strengthened by the Treasury Laws Amendment (Enhancing Whistleblower Protections) Act 2019) for companies and not-for-profits, and the Public Interest Disclosure Act 2013 (Cth) for the Australian Government public sector.

New South Wales

NSW

Child Safe Standards Induction

All new staff, volunteers and contractors before commencing child-related workOn induction (once), prior to any unsupervised contact

Foundational induction covering the organisation’s child-safe policy, code of conduct, professional boundaries, and how to raise a concern. Completion must be recorded against each worker.

Reportable Conduct & Threshold Recognition

All staff and volunteers; intensive for managers and the entity headAnnual refresher

Teaches the difference between a performance/HR matter and reportable conduct (sexual offences/misconduct, physical violence, significant emotional or psychological harm, and significant neglect of a child), and the legal duty to notify the regulator.

Mandatory Reporting & Identifying Harm

All workers in child-related rolesAnnual refresher

Recognising indicators of abuse and neglect and the separate obligation to report risk of significant harm to child protection or police, which runs alongside (not instead of) reportable conduct notification.

Code of Conduct & Professional Boundaries

All staff, volunteers and contractorsAnnual acknowledgement and refresher

Re-affirms acceptable and prohibited behaviours, online/communication boundaries, gift and physical-contact rules, and the consequences of breaches.

Cultural Safety & Inclusion

All staff and volunteersAnnual

Culturally safe practice for Aboriginal and Torres Strait Islander children, children with disability, and children from culturally and linguistically diverse backgrounds, aligned to the National Principles for Child Safe Organisations.

Respect at Work

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on preventing and responding to workplace sexual harassment and discrimination, and meeting the positive duty under the Sex Discrimination Act 1984 (Cth) introduced by the Respect@Work reforms.

Psychological Safety at Work

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on building a psychologically safe workplace and identifying and managing psychosocial hazards in line with WHS psychosocial regulations and codes of practice.

Psychosocial Hazards in the Workplace

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on identifying, assessing and controlling psychosocial hazards at work in line with the model WHS Regulations and the Managing psychosocial hazards at work Code of Practice.

Reportable Conduct vs Performance Management

All frontline staff and managersAnnual refresher (OCG audit expectation)

OCG audit criteria expect demonstrable annual training on distinguishing a reportable allegation from an ordinary HR or performance issue.

Child Safe Standards (NSW) Implementation

Safeguarding leads and governanceAnnual

Embedding the NSW Child Safe Standards and evidencing continuous improvement for OCG monitoring.

Whistleblowing & Public Interest Disclosure

All staff, managers and board; designated eligible recipients and whistleblower protection officersAnnual

Handling protected disclosures under the Public Interest Disclosures Act 2022 (NSW) for the public sector, including confidentiality, protection from detriment and reprisal, and the role of eligible recipients. It also covers the Commonwealth whistleblower protections in Part 9.4AAA of the Corporations Act 2001 (strengthened by the Treasury Laws Amendment (Enhancing Whistleblower Protections) Act 2019) for companies and not-for-profits, and the Public Interest Disclosure Act 2013 (Cth) for the Australian Government public sector.

Victoria

VIC

Child Safe Standards Induction

All new staff, volunteers and contractors before commencing child-related workOn induction (once), prior to any unsupervised contact

Foundational induction covering the organisation’s child-safe policy, code of conduct, professional boundaries, and how to raise a concern. Completion must be recorded against each worker.

Reportable Conduct & Threshold Recognition

All staff and volunteers; intensive for managers and the entity headAnnual refresher

Teaches the difference between a performance/HR matter and reportable conduct (sexual offences/misconduct, physical violence, significant emotional or psychological harm, and significant neglect of a child), and the legal duty to notify the regulator.

Mandatory Reporting & Identifying Harm

All workers in child-related rolesAnnual refresher

Recognising indicators of abuse and neglect and the separate obligation to report risk of significant harm to child protection or police, which runs alongside (not instead of) reportable conduct notification.

Code of Conduct & Professional Boundaries

All staff, volunteers and contractorsAnnual acknowledgement and refresher

Re-affirms acceptable and prohibited behaviours, online/communication boundaries, gift and physical-contact rules, and the consequences of breaches.

Cultural Safety & Inclusion

All staff and volunteersAnnual

Culturally safe practice for Aboriginal and Torres Strait Islander children, children with disability, and children from culturally and linguistically diverse backgrounds, aligned to the National Principles for Child Safe Organisations.

Respect at Work

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on preventing and responding to workplace sexual harassment and discrimination, and meeting the positive duty under the Sex Discrimination Act 1984 (Cth) introduced by the Respect@Work reforms.

Psychological Safety at Work

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on building a psychologically safe workplace and identifying and managing psychosocial hazards in line with WHS psychosocial regulations and codes of practice.

Psychosocial Hazards in the Workplace

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on identifying, assessing and controlling psychosocial hazards at work in line with the model WHS Regulations and the Managing psychosocial hazards at work Code of Practice.

Child Safe Standards (Victorian 11 Standards)

All staff; intensive for leadersAt least annually (recorded)

Systematic, recorded child safety training aligned to the 11 Victorian Child Safe Standards. For schools this is mandated by Ministerial Order 1359 and audited by the VRQA.

Expanded "Employee" Scope & Procedural Fairness

HR, safeguarding leads, investigatorsAnnual

Covers the expanded definition capturing labour-hire workers, secondees and directors/owners, and the SSR’s strong emphasis on natural justice in every investigation.

Whistleblowing & Public Interest Disclosure

All staff, managers and board; designated eligible recipients and whistleblower protection officersAnnual

Handling protected disclosures under the Public Interest Disclosures Act 2012 (Vic), administered by IBAC, for the public sector, including confidentiality, protection from detriment and reprisal, and the role of eligible recipients. It also covers the Commonwealth whistleblower protections in Part 9.4AAA of the Corporations Act 2001 (strengthened by the Treasury Laws Amendment (Enhancing Whistleblower Protections) Act 2019) for companies and not-for-profits, and the Public Interest Disclosure Act 2013 (Cth) for the Australian Government public sector.

Western Australia

WA

Child Safe Standards Induction

All new staff, volunteers and contractors before commencing child-related workOn induction (once), prior to any unsupervised contact

Foundational induction covering the organisation’s child-safe policy, code of conduct, professional boundaries, and how to raise a concern. Completion must be recorded against each worker.

Reportable Conduct & Threshold Recognition

All staff and volunteers; intensive for managers and the entity headAnnual refresher

Teaches the difference between a performance/HR matter and reportable conduct (sexual offences/misconduct, physical violence, significant emotional or psychological harm, and significant neglect of a child), and the legal duty to notify the regulator.

Mandatory Reporting & Identifying Harm

All workers in child-related rolesAnnual refresher

Recognising indicators of abuse and neglect and the separate obligation to report risk of significant harm to child protection or police, which runs alongside (not instead of) reportable conduct notification.

Code of Conduct & Professional Boundaries

All staff, volunteers and contractorsAnnual acknowledgement and refresher

Re-affirms acceptable and prohibited behaviours, online/communication boundaries, gift and physical-contact rules, and the consequences of breaches.

Cultural Safety & Inclusion

All staff and volunteersAnnual

Culturally safe practice for Aboriginal and Torres Strait Islander children, children with disability, and children from culturally and linguistically diverse backgrounds, aligned to the National Principles for Child Safe Organisations.

Respect at Work

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on preventing and responding to workplace sexual harassment and discrimination, and meeting the positive duty under the Sex Discrimination Act 1984 (Cth) introduced by the Respect@Work reforms.

Psychological Safety at Work

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on building a psychologically safe workplace and identifying and managing psychosocial hazards in line with WHS psychosocial regulations and codes of practice.

Psychosocial Hazards in the Workplace

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on identifying, assessing and controlling psychosocial hazards at work in line with the model WHS Regulations and the Managing psychosocial hazards at work Code of Practice.

Reporting-Process Modules (Ombudsman WA)

All workers in covered entitiesAnnual, with tracked completion

Structured modules on the WA notification process and the 7-working-day initial notification clock, with completion tracked per worker.

National Principles & Structural Child Safety

Leadership and governanceAnnual

Embedding the National Principles for Child Safe Organisations into WA structural child-safety systems.

Whistleblowing & Public Interest Disclosure

All staff, managers and board; designated eligible recipients and whistleblower protection officersAnnual

Handling protected disclosures under the Public Interest Disclosure Act 2003 (WA) for the public sector, including confidentiality, protection from detriment and reprisal, and the role of eligible recipients. It also covers the Commonwealth whistleblower protections in Part 9.4AAA of the Corporations Act 2001 (strengthened by the Treasury Laws Amendment (Enhancing Whistleblower Protections) Act 2019) for companies and not-for-profits, and the Public Interest Disclosure Act 2013 (Cth) for the Australian Government public sector.

Australian Capital Territory

ACT

Child Safe Standards Induction

All new staff, volunteers and contractors before commencing child-related workOn induction (once), prior to any unsupervised contact

Foundational induction covering the organisation’s child-safe policy, code of conduct, professional boundaries, and how to raise a concern. Completion must be recorded against each worker.

Reportable Conduct & Threshold Recognition

All staff and volunteers; intensive for managers and the entity headAnnual refresher

Teaches the difference between a performance/HR matter and reportable conduct (sexual offences/misconduct, physical violence, significant emotional or psychological harm, and significant neglect of a child), and the legal duty to notify the regulator.

Mandatory Reporting & Identifying Harm

All workers in child-related rolesAnnual refresher

Recognising indicators of abuse and neglect and the separate obligation to report risk of significant harm to child protection or police, which runs alongside (not instead of) reportable conduct notification.

Code of Conduct & Professional Boundaries

All staff, volunteers and contractorsAnnual acknowledgement and refresher

Re-affirms acceptable and prohibited behaviours, online/communication boundaries, gift and physical-contact rules, and the consequences of breaches.

Cultural Safety & Inclusion

All staff and volunteersAnnual

Culturally safe practice for Aboriginal and Torres Strait Islander children, children with disability, and children from culturally and linguistically diverse backgrounds, aligned to the National Principles for Child Safe Organisations.

Respect at Work

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on preventing and responding to workplace sexual harassment and discrimination, and meeting the positive duty under the Sex Discrimination Act 1984 (Cth) introduced by the Respect@Work reforms.

Psychological Safety at Work

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on building a psychologically safe workplace and identifying and managing psychosocial hazards in line with WHS psychosocial regulations and codes of practice.

Psychosocial Hazards in the Workplace

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on identifying, assessing and controlling psychosocial hazards at work in line with the model WHS Regulations and the Managing psychosocial hazards at work Code of Practice.

ACT Child Safe Standards

All staff; intensive for high-exposure sectorsAnnual

Annual compliance mapping against the ACT Child Safe Standards, recommended particularly for health, education and religious institutions.

Briginshaw Standard in Decision-Making

Decision-makers and investigatorsAnnual

Applying the civil standard of proof to a level of satisfaction proportionate to the seriousness of the allegation, as sampled in Ombudsman file audits.

Whistleblowing & Public Interest Disclosure

All staff, managers and board; designated eligible recipients and whistleblower protection officersAnnual

Handling protected disclosures under the Public Interest Disclosure Act 2012 (ACT) for the public sector, including confidentiality, protection from detriment and reprisal, and the role of eligible recipients. It also covers the Commonwealth whistleblower protections in Part 9.4AAA of the Corporations Act 2001 (strengthened by the Treasury Laws Amendment (Enhancing Whistleblower Protections) Act 2019) for companies and not-for-profits, and the Public Interest Disclosure Act 2013 (Cth) for the Australian Government public sector.

Tasmania

TAS

Child Safe Standards Induction

All new staff, volunteers and contractors before commencing child-related workOn induction (once), prior to any unsupervised contact

Foundational induction covering the organisation’s child-safe policy, code of conduct, professional boundaries, and how to raise a concern. Completion must be recorded against each worker.

Reportable Conduct & Threshold Recognition

All staff and volunteers; intensive for managers and the entity headAnnual refresher

Teaches the difference between a performance/HR matter and reportable conduct (sexual offences/misconduct, physical violence, significant emotional or psychological harm, and significant neglect of a child), and the legal duty to notify the regulator.

Mandatory Reporting & Identifying Harm

All workers in child-related rolesAnnual refresher

Recognising indicators of abuse and neglect and the separate obligation to report risk of significant harm to child protection or police, which runs alongside (not instead of) reportable conduct notification.

Code of Conduct & Professional Boundaries

All staff, volunteers and contractorsAnnual acknowledgement and refresher

Re-affirms acceptable and prohibited behaviours, online/communication boundaries, gift and physical-contact rules, and the consequences of breaches.

Cultural Safety & Inclusion

All staff and volunteersAnnual

Culturally safe practice for Aboriginal and Torres Strait Islander children, children with disability, and children from culturally and linguistically diverse backgrounds, aligned to the National Principles for Child Safe Organisations.

Respect at Work

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on preventing and responding to workplace sexual harassment and discrimination, and meeting the positive duty under the Sex Discrimination Act 1984 (Cth) introduced by the Respect@Work reforms.

Psychological Safety at Work

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on building a psychologically safe workplace and identifying and managing psychosocial hazards in line with WHS psychosocial regulations and codes of practice.

Psychosocial Hazards in the Workplace

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on identifying, assessing and controlling psychosocial hazards at work in line with the model WHS Regulations and the Managing psychosocial hazards at work Code of Practice.

Child and Youth Safe Standards (TAS)

All staff and volunteersRegular education cycle (at least annual)

Aligned to the OIR self-assessment tools, which require evidence of regular staff education cycles.

Trauma-Informed Interviewing of Children

Investigators and frontline respondersAnnual

The OIR scrutinises whether trauma-informed protocols were used whenever children are interviewed during an investigation.

Whistleblowing & Public Interest Disclosure

All staff, managers and board; designated eligible recipients and whistleblower protection officersAnnual

Handling protected disclosures under the Public Interest Disclosures Act 2002 (Tas) for the public sector, including confidentiality, protection from detriment and reprisal, and the role of eligible recipients. It also covers the Commonwealth whistleblower protections in Part 9.4AAA of the Corporations Act 2001 (strengthened by the Treasury Laws Amendment (Enhancing Whistleblower Protections) Act 2019) for companies and not-for-profits, and the Public Interest Disclosure Act 2013 (Cth) for the Australian Government public sector.

South Australia

SA

RRHAN-EC (Responding to Risks of Harm) Training

Mandated notifiers in education, care and child-related rolesRe-certified every 3 years (with annual awareness reinforcement)

South Australia’s core mandatory training for recognising and responding to risks of harm, abuse and neglect. The Fundamentals/Full course must be re-certified on a 3-year cycle.

Child Safe Environments Awareness

All staff and volunteersAnnual

Embedding child-safe policies, code of conduct and complaint handling to support the 5-yearly compliance statement.

Mandatory Reporting to the Child Abuse Report Line

All mandated notifiersAnnual refresher

How and when to report suspicions of harm to the Child Abuse Report Line (CARL), which remains a continuing obligation.

Whistleblowing & Public Interest Disclosure

All staff, managers and board; designated eligible recipients and whistleblower protection officersAnnual

Handling protected disclosures under the Public Interest Disclosure Act 2018 (SA) for the public sector, including confidentiality, protection from detriment and reprisal, and the role of eligible recipients. It also covers the Commonwealth whistleblower protections in Part 9.4AAA of the Corporations Act 2001 (strengthened by the Treasury Laws Amendment (Enhancing Whistleblower Protections) Act 2019) for companies and not-for-profits, and the Public Interest Disclosure Act 2013 (Cth) for the Australian Government public sector.

Respect at Work

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on preventing and responding to workplace sexual harassment and discrimination, and meeting the positive duty under the Sex Discrimination Act 1984 (Cth) introduced by the Respect@Work reforms.

Psychological Safety at Work

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on building a psychologically safe workplace and identifying and managing psychosocial hazards in line with WHS psychosocial regulations and codes of practice.

Psychosocial Hazards in the Workplace

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on identifying, assessing and controlling psychosocial hazards at work in line with the model WHS Regulations and the Managing psychosocial hazards at work Code of Practice.

Northern Territory

NT

Universal Mandatory Reporting (NT)

All adults; reinforced for child-related workersAnnual awareness

Every adult in the NT must report a belief on reasonable grounds that a child has suffered or is likely to suffer harm or exploitation, including domestic violence exposure.

Ochre Card (Working with Children) Compliance

All workers and volunteers in child-related rolesOn renewal and annual check

Maintaining valid Working with Children Clearance (Ochre Card) and understanding notifiable changes.

Child Safe Practice & Boundaries

All staff and volunteersAnnual

Voluntary alignment to the National Principles for Child Safe Organisations and a clear code of conduct.

Whistleblowing & Public Interest Disclosure

All staff, managers and board; designated eligible recipients and whistleblower protection officersAnnual

Handling protected disclosures under the Public Interest Disclosure Act 2008 (NT) for the public sector, including confidentiality, protection from detriment and reprisal, and the role of eligible recipients. It also covers the Commonwealth whistleblower protections in Part 9.4AAA of the Corporations Act 2001 (strengthened by the Treasury Laws Amendment (Enhancing Whistleblower Protections) Act 2019) for companies and not-for-profits, and the Public Interest Disclosure Act 2013 (Cth) for the Australian Government public sector.

Respect at Work

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on preventing and responding to workplace sexual harassment and discrimination, and meeting the positive duty under the Sex Discrimination Act 1984 (Cth) introduced by the Respect@Work reforms.

Psychological Safety at Work

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on building a psychologically safe workplace and identifying and managing psychosocial hazards in line with WHS psychosocial regulations and codes of practice.

Psychosocial Hazards in the Workplace

All staff, managers and leadersAnnual

Reportable Conduct Scheme program on identifying, assessing and controlling psychosocial hazards at work in line with the model WHS Regulations and the Managing psychosocial hazards at work Code of Practice.

Preferred Training Partner

Diversity Australia

Diversity Australia delivers nationally tailored, jurisdiction-specific safeguarding and Reportable Conduct training for boards, leadership teams, HR, safeguarding leads and frontline staff. Programs are mapped to each state and territory’s legislation and to the National Principles for Child Safe Organisations, and can be delivered in person, virtually or blended.

All prices are in AUD and exclude GST. Virtual sessions are delivered live online for up to 50 participants; face-to-face sessions cover up to 40 people. Browse the full program catalogue below.

Engage for Training

Diversity Australia Programs

Nationally tailored, jurisdiction-specific programs. Expand any program for the full outline and length, then book individual online enrolment or a virtual group session.

Child Safe Organisations & National Principles

All staff, volunteers and contractorsInduction + annual refresher

Foundational program covering the 10 National Principles, child-safe culture, codes of conduct and professional boundaries.

Individual online

$59 per person

Virtual group

$3,750 + GST per session

Reportable Conduct Scheme Awareness (jurisdiction-specific)

All workers; intensive for managers and the entity headAnnual

State-tailored training on what counts as reportable conduct, notification timeframes, and the head-of-entity duties for QLD, NSW, VIC, WA, ACT and TAS (with SA/NT equivalents covered).

Individual online

$79 per person

Virtual group

$3,750 + GST per session

Identifying Harm & Mandatory Reporting

All child-related workersAnnual

Recognising indicators of abuse and neglect and meeting the separate mandatory reporting duty alongside reportable conduct notification.

Individual online

$69 per person

Virtual group

$3,750 + GST per session

Conducting Reportable Conduct Investigations

Safeguarding leads, HR and internal investigatorsAnnual / on appointment

Procedural fairness (natural justice), applying the Briginshaw civil standard, evidence handling, and writing regulator-ready interim and final reports.

Individual online

$189 per person

Virtual group

$4,250 + GST per session

Trauma-Informed Interviewing

Investigators and frontline respondersAnnual

Child-safe, trauma-informed interview techniques expected by regulators (notably TAS) whenever children are involved.

Individual online

$149 per person

Virtual group

$4,250 + GST per session

Cultural Safety for Aboriginal & Torres Strait Islander Children

All staff and volunteersAnnual

Culturally safe and inclusive practice aligned to the Universal Principle and the needs of First Nations children, children with disability and CALD communities.

Individual online

$89 per person

Virtual group

$3,750 + GST per session

Safeguarding Leadership & Governance for Boards

Directors, executives and governance committeesAnnual

Board-level accountability, oversight of the reportable conduct system, and embedding child safety in leadership and culture.

Individual online

$165 per person

Virtual group

$3,750 + GST per session

Risk Assessment & Child Safe Risk Management

Managers and safeguarding leadsAnnual

Identifying and treating child-safety risks across physical and online environments and during the management of an open allegation.

Individual online

$119 per person

Virtual group

$3,750 + GST per session

Complaint Handling & Record Keeping

All staff; intensive for complaint handlersAnnual

Child-focused complaint processes and the record-keeping standards regulators expect across the life of an allegation.

Individual online

$99 per person

Virtual group

$3,750 + GST per session