Reportable Conduct and Thresholds: Distinguishing HR Matters from Reportable Conduct in the ACT

This course equips all staff working within Australian Capital Territory organisations with the foundational knowledge to distinguish everyday human resources matters from conduct that triggers formal obligations under the ACT's Reportable Conduct Scheme, regulated by the ACT Ombudsman under the Ombudsman Act 1989. Participants learn the legal definitions, thresholds, and practical indicators that separate performance concerns, interpersonal disputes, and minor policy breaches from allegations of reportable conduct involving children — and understand why getting that distinction right matters for children's safety and organisational compliance. The course is structured for a blended audience. All staff gain awareness of their personal reporting obligations and the principles that underpin the scheme. Managers and entity heads receive intensive content on notification timelines, investigation duties, procedural fairness, and the consequences of misclassifying allegations. Real-world scenarios drawn from school, health, disability, and community service settings in the ACT ground every concept in the decisions professionals actually face. On completion, participants will be able to apply the civil standard of proof framework, recognise the categories of reportable conduct, use a structured decision-making process to classify allegations, meet the seven-business-day initial notification requirement, and support a fair and trauma-informed investigation process — all in accordance with ACT regulatory expectations.