PRIVATE HEALTHCARE PROVIDERS
Child safeguarding for private hospitals, day surgeries and clinics.
Role-based training and annual assurance for boards, heads of relevant entities, managers and frontline teams — mapped to each state and territory.
FREE SELF-ASSESSMENT
How ready are your safeguarding systems?
Answer questions tailored to your service type and jurisdiction. Get a readiness score, specific gaps and recommended support. Self-assessed, not a certification.
Your jurisdiction
The frameworks are not identical. SA and NT do not operate NSW-style reportable conduct schemes.
- NSWFrom 1 October 2026Reportable Conduct Scheme — expansion to private health facilitiesOffice of the Children's Guardian (OCG)View details
- VICReportable Conduct SchemeSocial Services Regulator (SSR)View details
- QLDCommences 1 July 2026Reportable Conduct Scheme (new)Queensland Family and Child Commission (QFCC)View details
- WAReportable Conduct SchemeOmbudsman Western AustraliaView details
- TASChild and Youth Safe Organisations FrameworkOffice of the Independent Regulator (OIR)View details
- SAChild-safe environments and mandatory reportingDepartment of Human Services (DHS)View details
- ACTReportable Conduct SchemeACT OmbudsmanView details
- NTMandatory reportingTerritory Families / NT PoliceView details
What must you do legally—and what should you review yearly?
There is no single Australia-wide rule requiring every private healthcare business to buy yearly reportable-conduct training or an annual external audit. Legal coverage depends on the entity, services, jurisdiction and applicable conditions. Child-protection reporting, worker screening, professional regulation and licensing duties may still apply even where a reportable conduct scheme does not.
Legal responsibilities: where covered, implement the applicable child-safe standards, maintain prevention and response systems, train and support workers as required, and make reports and investigate within local requirements. An annual review must never delay a notification or immediate safety response. A completion certificate does not discharge these duties.
Our recommended yearly programme: refresh role-specific knowledge, test reporting pathways, review policies and training records, sample evidence lawfully, and give the board an action register and progress report. Review sooner after an incident, a legal change or a significant service change. New starters need induction, not a wait until the next annual session.
Check your own requirements: licensing conditions, accreditation standards, contracts or regulator directions may impose additional training, assessment or review obligations and frequencies. Record the actual requirement and source for each facility; do not treat this commercial programme as a substitute.
- Board / governing body: review risk, completion gaps, control-testing results and overdue corrective actions; require evidence from management.
- Accountable head / executives: own the applicable statutory reporting obligations, resources, delegations and investigation arrangements; confirm that remediation is completed.
- Managers / clinical leaders: practise receiving concerns, protecting children, escalating promptly and preserving records.
- Frontline employees, contractors and volunteers: complete relevant induction and refreshers, recognise boundary breaches and know internal and external reporting routes. Individual reporting duties are not replaced by telling a manager.
Use the state-specific regulator sources above to confirm coverage. Obtain independent legal advice where your service’s status or a reporting duty is uncertain.
Training by role
Four levels, so each person learns what their role actually requires.
- 01Frontline staff
Recognise and report
- Recognising grooming, boundary breaches and harm indicators
- How and when to report through your internal pathway
- Local external reporting obligations
- 02Managers
Triage, safety and escalation
- Receiving disclosures and triaging allegations
- Immediate child safety and risk assessment
- Escalation to the HRE, regulator and police
- 03Head of relevant entity / executives
HRE responsibilities
- Notification and investigation accountabilities
- Delegations, conflicts and procedural fairness
- Records and regulator engagement
- 04Board
Board assurance workshop
- What assurance the board should seek
- Reading audit findings and the action register
- Oversight of child-safe culture
Annual audit and review evidence
What the annual systems audit tests, in every jurisdiction — adjusted to the local framework.
- Governance and delegations
- Policy and code of conduct
- Reporting pathway
- Induction and training records
- Risk management
- Investigation fairness and conflicts of interest
- Evidence and record-keeping
- Risk-based closed-matter sample — only where lawful
- Child-safe remediation with owners and due dates
Indicative programme pricing
Annual programmes for a single site. Enquire to scope — nothing is charged online.
Essential
$8,500
AUD + GST per year · indicative
- Annual staff awareness training
- Manager module
- HRE briefing
- Reporting pathway review
- Completion records
- Annual compliance checklist
Compliance
$18,500
AUD + GST per year · indicative
- Everything in Essential
- Annual systems audit
- Policy, code, training, screening and governance review
- Closed-matters sample (where lawful)
- Corrective actions with owners and dates
- Management report
Board Assurance
$29,500
AUD + GST per year · indicative
- Everything in Compliance
- Board workshop
- Formal assurance report
- Action register
- 12-month roadmap
- Progress review
- Optional re-audit (scoped separately)
Enterprise (multi-site groups)
- 2–5 sites
- $40,000–$55,000
- 6–10 sites
- $55,000–$75,000
- 11–20 sites
- $75,000–$110,000
- 20+ sites
- From $110,000
- All prices are indicative, in AUD plus GST per year. This is not a checkout or subscription.
- Training-only engagements are quoted separately.
- Enterprise fees include risk-based rotating site samples and group governance review. Final fees depend on workforce size, training delivery, matter samples, travel and assurance scope.
- Scope, billing, renewal and cancellation terms are agreed in writing. We do not offer automatic renewal, unlimited staff, monthly rates or service-level guarantees by default.