Private healthcare
WAReportable Conduct Scheme

Private healthcare in Western Australia

Hospitals are covered by the WA Reportable Conduct Scheme where they provide care, supervision or have authority over children. The Ombudsman's 2025 systems report emphasises prevention, notification and investigation systems.

Detailed provider action guide

Read the Western Australia article on legal scope, current requirements, annual training, systems reviews and board-to-frontline responsibilities.

Read the WA requirements and annual training article

FREE SELF-ASSESSMENT

How ready are your safeguarding systems?

Answer questions tailored to your service type and WA obligations. Get a readiness score, specific gaps and recommended support. Self-assessed, not a certification.

Start the assessment

Who is legally required to comply?

  • Hospitals that provide care, supervision or authority over children

Local responsibilities

  • Systems to prevent reportable conduct
  • Systems to notify the Ombudsman of reportable allegations and convictions
  • Systems to investigate and respond fairly

Use the Ombudsman's systems report findings as a benchmark when reviewing your own prevention, notification and investigation systems.

What must you do legally—and what should you review yearly?

There is no single Australia-wide rule requiring every private healthcare business to buy yearly reportable-conduct training or an annual external audit. Legal coverage depends on the entity, services, jurisdiction and applicable conditions. Child-protection reporting, worker screening, professional regulation and licensing duties may still apply even where a reportable conduct scheme does not.

Legal responsibilities: where covered, implement the applicable child-safe standards, maintain prevention and response systems, train and support workers as required, and make reports and investigate within local requirements. An annual review must never delay a notification or immediate safety response. A completion certificate does not discharge these duties.

Our recommended yearly programme: refresh role-specific knowledge, test reporting pathways, review policies and training records, sample evidence lawfully, and give the board an action register and progress report. Review sooner after an incident, a legal change or a significant service change. New starters need induction, not a wait until the next annual session.

Check your own requirements: licensing conditions, accreditation standards, contracts or regulator directions may impose additional training, assessment or review obligations and frequencies. Record the actual requirement and source for each facility; do not treat this commercial programme as a substitute.

  • Board / governing body: review risk, completion gaps, control-testing results and overdue corrective actions; require evidence from management.
  • Accountable head / executives: own the applicable statutory reporting obligations, resources, delegations and investigation arrangements; confirm that remediation is completed.
  • Managers / clinical leaders: practise receiving concerns, protecting children, escalating promptly and preserving records.
  • Frontline employees, contractors and volunteers: complete relevant induction and refreshers, recognise boundary breaches and know internal and external reporting routes. Individual reporting duties are not replaced by telling a manager.

Use the state-specific regulator sources above to confirm coverage. Obtain independent legal advice where your service’s status or a reporting duty is uncertain.

Training by role

Four levels, so each person learns what their role actually requires.

  1. 01Frontline staff

    Recognise and report

    • Recognising grooming, boundary breaches and harm indicators
    • How and when to report through your internal pathway
    • Local external reporting obligations
  2. 02Managers

    Triage, safety and escalation

    • Receiving disclosures and triaging allegations
    • Immediate child safety and risk assessment
    • Escalation to the HRE, regulator and police
  3. 03Head of relevant entity / executives

    HRE responsibilities

    • Notification and investigation accountabilities
    • Delegations, conflicts and procedural fairness
    • Records and regulator engagement
  4. 04Board

    Board assurance workshop

    • What assurance the board should seek
    • Reading audit findings and the action register
    • Oversight of child-safe culture

Annual audit and review evidence

What the annual systems audit tests, in every jurisdiction — adjusted to the local framework.

  • Governance and delegations
  • Policy and code of conduct
  • Reporting pathway
  • Induction and training records
  • Risk management
  • Investigation fairness and conflicts of interest
  • Evidence and record-keeping
  • Risk-based closed-matter sample — only where lawful
  • Child-safe remediation with owners and due dates

Indicative programme pricing

Annual programmes for a single site. Enquire to scope — nothing is charged online.

Essential

$8,500

AUD + GST per year · indicative

  • Annual staff awareness training
  • Manager module
  • HRE briefing
  • Reporting pathway review
  • Completion records
  • Annual compliance checklist

Compliance

$18,500

AUD + GST per year · indicative

  • Everything in Essential
  • Annual systems audit
  • Policy, code, training, screening and governance review
  • Closed-matters sample (where lawful)
  • Corrective actions with owners and dates
  • Management report

Board Assurance

$29,500

AUD + GST per year · indicative

  • Everything in Compliance
  • Board workshop
  • Formal assurance report
  • Action register
  • 12-month roadmap
  • Progress review
  • Optional re-audit (scoped separately)

Enterprise (multi-site groups)

2–5 sites
$40,000–$55,000
6–10 sites
$55,000–$75,000
11–20 sites
$75,000–$110,000
20+ sites
From $110,000
  • All prices are indicative, in AUD plus GST per year. This is not a checkout or subscription.
  • Training-only engagements are quoted separately.
  • Enterprise fees include risk-based rotating site samples and group governance review. Final fees depend on workforce size, training delivery, matter samples, travel and assurance scope.
  • Scope, billing, renewal and cancellation terms are agreed in writing. We do not offer automatic renewal, unlimited staff, monthly rates or service-level guarantees by default.