Reportable Conduct SchemeAustralia
AU
$49.50 AUD incl. GST
17 lessons
Passmark 80%

Psychological Safety at Work: Building Teams Where People Speak Up About Safeguarding Concerns

A practical course for Australian education and care professionals on building psychologically safe teams where every staff member feels confident raising safeguarding concerns without fear of reprisal.

Safeguarding systems only work when the people inside organisations feel safe enough to use them. This course explores the concept of psychological safety and its direct connection to child protection and Reportable Conduct Scheme obligations across all Australian states and territories. Learners will understand why silence in the face of concern is often not a personal failing but an organisational one, and what leaders and staff can do to change that. Drawing on the requirements of jurisdictions including New South Wales, Victoria, Queensland, Western Australia, the Australian Capital Territory, Tasmania, South Australia, and the Northern Territory, the course translates regulatory expectations into everyday leadership and team behaviours. From notification timelines to investigation procedural fairness, learners see how psychological safety is the foundation that makes compliance possible in practice. Designed for all staff and people leaders in education and care settings, this course combines evidence-informed frameworks with realistic Australian workplace scenarios. By the end, participants will be able to identify barriers to speaking up, apply practical strategies to lower those barriers, support colleagues through disclosures and investigations, and contribute to a genuinely child safe culture.

Course outline

1. Understanding Psychological Safety in Safeguarding Contexts
  • What Psychological Safety Means and Why It Matters for Child Safety
  • Recognising a Culture of Silence: Warning Signs in Education and Care
  • How Australian Regulatory Frameworks Depend on People Speaking Up
2. Leadership Behaviours That Build or Break Speaking-Up Culture
  • How Leaders Signal Safety: Everyday Behaviours That Matter
  • Avoiding Retaliation: What People Leaders Must Understand
  • Navigating Conflicts of Interest When a Concern Involves a Colleague
3. Creating Systems and Processes That Support Disclosure
  • Designing Reporting Pathways That Remove Barriers
  • Confidentiality, Anonymity, and Managing Information Responsibly
  • Supporting Colleagues After a Disclosure: Wellbeing and Process
  • What to Do When a Child or Young Person Discloses Harm
  • Receiving a Concern from a Colleague: Staying Calm and Acting Correctly
4. Fair Investigations and Procedural Fairness in Practice
  • Understanding the Investigation Process: What Staff Need to Know
  • Procedural Fairness: Balancing the Rights of All Parties
  • After the Investigation: Learning, Rebuilding, and Sustaining Safety Culture
  • Induction, Training, and Supervision That Reinforce Speaking Up
  • Measuring and Monitoring Psychological Safety in Your Organisation
5. Assessment
  • Psychological Safety and Safeguarding: Knowledge Check
    Quiz
Enrol for $49.50 AUD incl. GST

Pay securely with Stripe. Your enrolment is activated as soon as payment is confirmed, and certificates are valid for 12 months.

No account needed — we will set one up for you after payment. Already registered? Sign in

Group booking

Buying for two or more people? Purchase the seats in one payment, then allocate each seat to a staff member. Every nominee is emailed their own single-use code and a link to the course. Buying just for yourself? Use the purchase option above.

Allocate staff now (or later from My purchases)

First name, last name, email and mobile are required for each person. After payment each nominee receives a personal code tied to their email address. They are enrolled only once they sign in and redeem it. Unallocated seats stay in reserve for you to assign.

Have an access code?

If your organisation gave you an access code for this course, enter it here to enrol at no cost.